Privacy Policy

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Effect Date: July 31, 2025

At Serenity Custom Engraving, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information. 

1. Information We Collect

We collect the following types of personal information when you:

• Place an order
• Fill out a contact form
• Subscribe to our newsletter
• Interact with us on social media or our website

   This may include

• Your name
• Email address
• Phone Number
• Shipping/Billing address
• Order details
• Payment information (processed securely via third-party payment processors)

2. How We Use Your Information

We use your information to:

• Fulfill your orders
• Contact you regarding your purchase
• Respond to your inquiries
• Improve our services and offerings
• Send occasional promotional emails (if you've opted in)

3. How We Protect Your Information

We implement security measures to protect your data. Payments are securely processed through trusted providers (e.g. PayPal, Zelle, Venmo, Cashapp, etc.), and we never store your credit card information directly. 

4. Sharing Your Information

We do not sell, rent or trade your personal information. We may share information only with trusted third parties necessary to operate our business (like shipping companies or payment processors).

5. Your Rights

You can:

• Request access to your personal data
• Ask us to update or delete your information
• Opt out of marketing emails at any time. 

To make a request, email us at: serenitycustomengraving@gmail.com

6. Third-Party Links

Our website or social media may contain links to other websites. We are NOT responsible for their privacy practices.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date. 

Contact Us

If you have any questions or concerns about your privacy, please reach out to: 

Serenity Custom Engraving, LLC

serenitycustomengraving@gmail.com

Orlando, FL